In most cases, the manufacturers and suppliers of gold prospecting supplies and equipment will not accept returns, therefore, as a general rule, we cannot either. However, on a case-by-case basis will do everything we can to accommodate your request for a return/refund if you are unsatisfied. For merchandise that involves "buyer remorse" or changing your mind, or other non-defective or non-damaged reasons for return, your merchandise must be in brand new, unused, and resale-able condition. ALL RETURN REQUESTS MUST BE SUBMITTED TO US AND APPROVED PRIOR TO RETURN. A 15% restocking fee is required for all accepted, non-defective returns. Please e-mail us at
info@goldrushtradingpost.com if you wish to make a return and state the specific reason. Shipping costs are not refundable. If you received free shipping on your order and then were approved to return that merchandise, the cost of the original shipping to you will be deducted from your refund. Thanks for your understanding.
RETURNS of Defective Merchandise Within 10 Days of Receipt
Merchandise you received that involves manufacturer-related product defects related to design or construction may be returned for refund or replacement if we are notified within 10 days of when you receive your order. ALL RETURN REQUESTS REQUIRE APPROVAL PRIOR TO RETURN. Please e-mail us at
info@goldrushtradingpost.com and describe exactly the specific defect or damage. We will make arrangements to replace your damaged/defective merchandise or direct you to the manufacturer in case of warranty returns.
WARRANTY RETURNS
Gold Rush Trading Post sells only products made by reputable manufacturers who provide warranty protection on their products. Warranty information comes directly from the manufacturer and is either printed on the product package or is included as a separate attachment inside the package. Please keep all warranty information you received with your purchase. Sorry, but Gold Rush Trading Post is not a warranty return location and does not make repairs, but you can easily obtain help with warranties by contacting the manufacturers directly.
CONTACT US
For fastest service, please place your order over our secure website. Doing so provides a computer-generated detailed receipt that is immediately e-mailed to you. You will need this detailed receipt to validate product warranties. Please do not hesitate to e-mail us at
info@goldrushtradingpost.com with your questions or comments.
Gold Rush Trading Post
PO Box 751
Dallas, Oregon 97338
(503) 583-2715
info@goldrushtradingpost. com
CREDIT CARD PURCHASES
You may securely place orders online using your personal Visa, MasterCard or Discover credit card or PayPal account by simply using the shopping cart feature. Once your order is placed via our website, you will receive an immediate and automatic e-mail from Gold Rush Trading Post confirming the order and thanking you for your business.
OUT OF STOCK
If an item is out of stock, we will e-mail you as soon as we know about it, so you can decide to either wait for the product to come back in stock, accept a replacement product, or delete that item from your order.
PRIVACY
We respect your privacy and personal information. We do NOT sell or share any of your information with anyone not directly involved with processing your order. We do NOT purchase e-mail addresses from any source either. If you receive an e-mail from us, it's because you have made a purchase in the past and/or specifically requested to be placed on our e-mail list. At any time you can remove your e-mail address from our files by simply replying to the e-mail with the word REMOVE in the subject line.
LEGAL NOTICES
You must be at least 18 years of age to purchase products from Gold Rush Trading Post. Woodman's Pal machetes and knives by nature are sharp and potentially dangerous. Gold Rush Trading Post products are intended and sold for legitimate recreational and sporting purposes only. The purchase, use, and ownership of certain types of knives are subject to a wide variety of local laws and regulations. It is impossible for Gold Rush Trading Post to be aware of every restriction in every location in which our products may be sold or shipped. It is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. You, and not Gold Rush Trading Post, are solely responsible for any claims resulting from violation of these laws and or regulations.
All orders placed on this website are certified by the buyer to be made by persons at least 18 years of age and in compliance with local and state laws. Gold Rush Trading Post makes no guarantee either expressed or implied, as to any matter not expressly provided herein, including without limitation, the condition, quality, design, or fitness of the product for use or any particular purpose. Items confiscated by customs or police are not the responsibility of Gold Rush Trading Post. By accepting the products sold on this website, purchaser agrees to hold Gold Rush Trading Post blameless and without liability to purchaser or any person whatsoever for any claim, loss, damage, or expense arising from handling, use, display, or storage of the products.
Every attempt has been made to accurately describe and represent the products on this website. Due to variations in natural materials, there may be differences from time to time between what the photos depict and what you actually receive. We rely on information supplied to us by the manufacturers and cannot be responsible for errors in manufacturers' information.
COPYRIGHT©
This website and images contained herein are copyrighted© material. While we strongly encourage you tell your friends about our site, modifying, copying, distributing, transmitting, displaying, reproducing, or publishing any part of it without our prior written consent is illegal.
